Text & SMS Assistance

Our technology incorporates the latest advancements in SMS/text capabilities to provide superior service to customers. Our agents can send follow up messages, directions, contact information, RMA numbers - the sky is the limit - right to your customer's mobile device. This helps your bottom line and gives your customers a value added service they will love. Study after study shows that they prefer to have information such as this right at their fingertips and available for easy reference.